What the...

So last week the huge oak tree behind our house got struck by lightning. At first I thought the house got struck, since I heard a huge bang on the chimney. But the bang wasn't the house getting it. No. It was the sound you hear when nearly every brand-new, high-end piece of electronic equipment gets struck by lightning. We lost our 40" LCD flat screen and Mark's three-week-old blu-ray player, which I gave him for Father's Day. It wasn't until the next day that we realized it also took out our freezer and garage door opener.

The TV is getting fixed under warranty! The customer service people were totally cool about it. We told them we thought it was struck by lightning, but they said it could just be a coincidence that it stopped working the same day. They told us to take it to a certified shop and that all labor and repairs would be free. Sweet! It was pretty much the same deal for the blu-ray. We just had to mail it back to Samsung and they would fix it or send us a new one. Now, to get to the real point of this post...

Here is what we received back from Samsung today:

Did they SERIOUSLY think that this is an appropriate way to ship a very expensive elctronic? I was livid...I'm still livid! Samsung is going to get a piece of my mind once I cool down a bit. That is the most poorly packed item I have EVER received (and that says a lot...I'm an avid online shopper)! By some miracle of God, the blu-ray survived a less-than-gentle trip from New Jersey to Georgia and it actually works! We'll see how long it lasts...

I haven't felt this fired up in a long time...y'all better watch out!